Who we are

Our website address is: http//:www.oakandoctane.com

We are a small local business handcrafting furniture and home goods. We strive to provide the best experience possible for our customers and clients. We promise to be prompt in our responses and completely honest with you. We will send you a proof before any work is completed to ensure your order is perfect. We reserve the right to refuse any order that does not align with our business model.

Coupon Code – Discount – Vouchers

We issue coupon codes, discounts and vouchers for products listed on OakandOctane.com. All issued codes are valid until date set on sweepstakes, challenge and or promotional material. Coupon codes will have an expiration date upon issue. One code per person, per order/per household only. Customer cannot combine codes. Shipping is not included. Not valid during a sale or in conjunction with any special promotion. Valid for a single transaction only. Coupon codes earned by challenge or promotion are non-refundable and cannot be exchanged for cash in part or full. Coupon codes are nontransferable. Not redeemable for gift cards. No replacement will be given for lost or stolen coupon codes. The terms and conditions of the coupon code shall be amended at any time at the discretion of Oak and Octane and shall be binding on the customer.

Online Presence Social Media

We are happy to have supporters online. We welcome your engagement and interaction. Fan comments on the social platforms we participate with do not represent those views of Oak and Octane. Be aware that when posting to the social platforms you are in compliance with the platform guidelines and terms and conditions. Posts that are abusive, harassing, stalking, threatening, attacking, disrespectful, hurtful, hateful, racial, sexist, offensive, and spiteful towards others. Mean spirited, defamatory, vulgar, profane, obscene, or any other forms of hate speech are restricted as well posts that are inappropriate for the audience on our page. Spam, link-baiting, and posts advertising services, political parties, or products. Commercial solicitation or solicitation of donations. Posts that are irrelevant to the conversation or topic. Inflammatory posts that disrupt engagement. Posts involving illegal activity. Any posts that violate the above restrictions will be removed. Individuals that do not abide by the set platform guidelines may be removed or blocked. 

What personal data we collect and why we collect it

We collect and utilize the information that you provide to us voluntarily. We may use your information to contact you in the future with promotional offers. We will not rent or sell your information into third parties outside Oak and Octane this shall include parents, subsidiaries, and affiliates without your consent.

Contact us by phone, email or at the following link: https://oakandoctane.com/contact-us/ if you do not want us to collect or use information, or if you would like us to delete the information that we have obtained.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Our website uses cookies to collect information from visitors so we can improve your access on the site and send you special offers.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Security

We take the security of your personal information very seriously. Any section of this website that collects personal or financial information is encrypted to protect it and is only accessed by our employees in order to process payments.

If you feel that we are not following this privacy policy, or if you have concerns about how we’re using your information, please contact us as soon as possible by phone, email or at the following link: https://oakandoctane.com/contact-us/

Shop

We collect information about you during the checkout process on our store.We collect information about you during the checkout process on our store.

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed. Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping. Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order. Respond to your requests, including refunds and complaints. Process payments and prevent fraud. Set up your account for our store. Comply with any legal obligations we have, such as calculating taxes. Improve our store offerings. Send you marketing messages, if you choose to receive them.

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 3 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Our team members have access to this information to help fulfill orders, process refunds and support you.

We share information with third parties who help us provide our orders and store services to you; analytics, payment gateways, shipping providers and third party embeds.

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

By using this extension, you may be storing personal data or sharing data with external services. Learn more about how this works, including what you may want to include in your privacy policy.

Stripe

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.

MailChimp

When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read our privacy policy here.